property tax deduction

Depends on whether you are using the "Online" software?...or the Desktop software?

1) IF using "Online" software, log out an d try a different browser.

2)  IF using Desktop/download software try the following:

_______________________

......Desktop/download TTX should only be installed and run as an Administrator.....not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

But even if you did that already, there is an internal setting that sometimes needs to be implemented also.

So...Save your tax file and Exit TurboTax....then:

 1)  right click TurboTax 2019 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5) Apply...OK...then restart the program and try again

_________________

This has fixed the problem for a number of users now.

__________________________________

Still won't work......then Customer Support on the phone

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

I recommend that you enter all your deductions, log out and log back in, then go back and look at the deductions.

There is now a limit on property tax deductions which could be affecting the amount you are seeing.  Please see this link for more information:  Whats New in the Property Tax Deduction?

If you are using an online version of TurboTax, and you continue to have this experience after everything is entered, clear your cookies and/or try another browser.  Clear Cookies on My Browser