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June 3, 2019
Solved

Turbo Tax Premier -blank page for entering property tax - I have run the update

  • June 3, 2019
  • 1 reply
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Best answer by SteamTrain

....I wonder if this is the issue with anyone with a blank page during the running of Desktop TTX software.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.


Exit TurboTax...then

 1)  right click TurboTax 2018 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.

1 reply

SteamTrain
Employee
June 3, 2019

....I wonder if this is the issue with anyone with a blank page during the running of Desktop TTX software.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.


Exit TurboTax...then

 1)  right click TurboTax 2018 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
June 3, 2019
Thanks for the suggestion, @SteamTrain - this solved my issue with the Property Taxes screens not coming up on TurboTax Deluxe. Seems like a bug that TurboTax would require run as administrator just to load that specific form when the rest of the software seems to have run fine.