Skip to main content
February 21, 2022
Question

Turbo tax seems to have issues

  • February 21, 2022
  • 1 reply
  • 0 views

I have entered all of my income except social security.  When I click on this update software goes to a blank screen.  So I thought over the weekend that I would enter my expenses.  Same thing happened!  Every update that I clicked on went to a blank screen.

Please help

1 reply

February 21, 2022

When I go to enter social security income, this experience is not happening for me.  You may have tried, this step, but to be sure I will provide details to clear your cache and cookies.  Bits of information are retained in your computer even after you believe you have deleted it. This action clears many issue in my experience.

 

Here are the official instructions for the most popular browsers:

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"