Skip to main content
December 20, 2023
Solved

TurboTax 2023 Illinois return won't start

  • December 20, 2023
  • 3 replies
  • 0 views

I've already done the restart your computer whoha. I purchased TT23 in November and downloaded the Illinois return as my one free state download. I click on the State Taxes tab and get the following screen.

I click on the Start button expecting to get pages to answer questions and enter data. There is a popup window to save the return and then I get this page instead.

This is the same screen that pops up when you click on the Get Another State button.  My hypothesis is that the Start button is pointing to the wrong place.

    Best answer by SteamTrain

    i.e.  AFTER 18 January

    __________________

    Intuit App

    3 replies

    Employee
    December 20, 2023

    Sorry--in reality the state software and the state forms are not really ready to use.  Wait and check back in January.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    SteamTrain
    Employee
    December 20, 2023

    i.e.  AFTER 18 January

    __________________

    Intuit App

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    December 22, 2023

    When I think about this while feeling charitable then I feel this is not transparent / candid.  During less charitable moments this feels deceptive. In both instances I'm disappointed.

    December 23, 2023

    yes, I'm experiencing the same snafu, with Illinois State....I'm glad to know that it will be rectified in January 2024.

    December 28, 2023

    I need to estimate how much of a bonus to take now along with how much state income tax to withhold. I can't wait until January 2024. Is this another Illinois issue that is crazy?

    December 28, 2023

    Currently the Illinois return is not available. The tentative date is 1/21/2024.  you think you installed it because the stupid program doesn't warn you it's not ready.