Question

Where are the tax tools

Forum|Forum|5 years ago
April 3, 2021
2 replies
0 views

there is no TAX TOOLS

TurboTax Deluxe Online

ColeenD3

Are you using the phone app?

If you are using a computer, it is to the left.

SteamTrain

Employee

@sergeyweiss

..the BUT to this is... BUT you must be inside your actual 2020 tax return somewhere before the Tax Tools selection shows up.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

M

mesquitebean

Employee

@ sergeyweiss

Be aware that the red arrow in @ ColeenD3 image above is likely left over from something else. Tax Tools is indeed on the image she provided, but it is lower down. So ignore that red arrow. I suspect that image was made for some other user with a different problem.

I had also left you some info and an image here in your other thread:

https://ttlc.intuit.com/community/taxes/discussion/re-to-retrieve-the-tax-tools-menu-please-follow-these-steps/01/2167476#M778848

We don't know what the situation is with your 2020 return (in preparation; finished but not filed; already efiled and accepted, or what) and what all you are wanting to do with Tax Tools. If you're unable to get the answer you want in this user forum, we can tell you how to phone TurboTax Support, and they can talk you through it.

S

sergeyweissAuthor

Here is more:

1. Yesterday: I finished Federal and State, TurboTax Online

then I wanted to save data file onto my PC

I started looking how to do this.

Everyone saying "Look for Tax Tools at Left"

But all I saw is:

As you see, the area where tools should be is EMPTY

2. Today I went there again:

3. I think there is a glitch or defect there.

4. I'm trying to add two pictures to demonstrate these screenshots, but POST button throws an Error removing these pictures I just add (Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.).

Trying to embed images for second time. Clicking on POST now....