Question

Why can I not enter a charity name I donated to?

The charity is a 501(c)3 with a Tax ID and the donation was made in cash.

To enter the information about the charity that you donated to, follow these steps:

Open (continue) your return in TurboTax.
In the search box, search for donations and then select the "Jump to" link in the search results.
Answer Yes to Did you make any donations to charity?
Answer No to Do you have an account with ItsDeductible Online?
On the next screen, answer Yes to enter your donations for 2017.
Continue with the onscreen instructions.