Why did the IRS not send me the missing advanced child tax credit I was eligible for and the remainder?

Forum|Forum|4 years ago
April 23, 2022
2 replies
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My family was eligible for the advanced payments, made under the income amount and all 3 kids were eligible. Nothing was changed, bank account direct deposit all the same. IRS has the record of it for years. We only received 1 payment of the advanced ctc in September 2021 and after that, the child tax portal status went from eligible to pending. We never received any more money, nor have we received the missing payments or the remainder in our 2021 taxes we filed. All that reads on our record transcript is the amount credit to account which is the missing payment in total but does not say issued refund. I'm thinking of writing a letter to the IRS with the copies of the 6419 form we received for proof. Help please.

TurboTax Deluxe Online

xmasbaby0

Employee

When you prepared your 2021 tax return did you claim three children under the age of 18 on that return? What were their ages as of the end of 2021? Did you enter their Social Security numbers and make sure you did not accidentally click that their SSN's were not valid for employment? Did you say they lived with you for at least half the year? Did you enter your Letter 6419? What amount did you have on line 28 of your Form 1040?

What does it say on your online IRS account?

https://www.irs.gov/payments/your-online-account

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

tomb_1Author

Yes I claimed all 3 children, they were/are 5, 9 and 17. My 17 yr old doesn't turn 18 until this August. I did not click not valid for employment. Lived with us the whole year. Yes letter 6419 added and was accurate for what we received which was only one payment. The rest of the months the child tax portal said "pending" after it said "eligible" the month before. No changes were made on our end which was what I can't understand. Line 28 on 1040-SR (my husband is a senior and retired, our children are our own) says $8,400. But schedule 8812 line 28 but has 28a and b are blank.