Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
A
angelabranstuder
January 31, 2025
Question

Why does the Missouri state property tax credit form keep coming back after I've deleted it? I can't proceed with my taxes because of it.

  • January 31, 2025
  • 1 reply
  • 0 views
No text available

    1 reply

    AmyC
    AmyC
    Employee
    February 8, 2025

    A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

    For stuck information follow these steps:

    Online version:

    1. Delete the form/ worksheet- if possible, see How to Delete  
    2. Log out of your return and try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
    3. Log back into your return.

     

    Desktop version: 

    1. Delete the form
    2. Save your return while closing the program.
    3. Update the program
    4. Open
    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification