Why is it saying my children do not qualify for the tax credit

I would have to know more about your children's age and what credit you are looking for, but this is the criteria for the Child Tax Credit.

The Child Tax Credit is based on the amount of tax that you owe. If the credit exceeds your tax liability, you may be getting the Additional Child tax credit.

The maximum tax credit per qualifying child is $2,000.  This will offset any taxes you may owe.

If you don’t owe any taxes, you still may qualify for the additional child tax credit.  This can be up to $1,700 per qualifying child.

Who can get the credit

You can claim the Child Tax Credit for each qualifying child

• Who has a Social Security number and
• That is valid for employment in the United States.

To be a qualifying child for the 2024 tax year, your dependent generally must:

• Be under 17 at the end of the tax year.
• Be your son, daughter, stepchild, eligible foster child, brother, sister, stepbrother, stepsister, half-brother, half-sister, or a descendant of one of these (for example, a grandchild, niece or nephew).
• Not provide more than half of his or her own support for the tax year.
• Have lived with you for more than half the tax year.
• Be claimed as a dependent on your return.
• Not file a joint return for the year (or filed the joint return only to claim a refund of taxes withheld or estimated taxes).
• Be a U.S. citizen, U.S. National or a U.S. resident alien.
• Must have a Social Security Number that is valid for employment and is issued before the due date of your tax return (including extensions).

You qualify for the full amount of the 2024 Child Tax Credit for each qualifying child if you meet all eligibility factors and your annual income is not more than $200,000 ($400,000 if filing a joint return).

Parents and guardians with higher incomes may be eligible to claim a partial credit