Grad students aren't eligible for the more generous American Opportunity Credit, But you can claim the Lifetime Learning Credit (LLC)
- For TY2020, the amount of your LLC is gradually reduced (phased out) if your MAGI is between $59,000 and $69,000 ($118,000 and $138,000 if you file a joint return).
- You can’t claim the credit if your MAGI is $69,000 or more ($138,000 or more if you file a joint return).
I agree, the reasons TT is giving is not correct. Try deleting the student and re-entering. Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary". Click delete next to the student's name. You'll then get the "Your Education Expenses Summary" screen again. Click the "Add a student" button. You'll have to re-enter all her ed info.
Also be sure she qualified as your dependent.
Really helpful, thank you for your information!