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February 21, 2021
Question

Cannot enter 1098-T information

  • February 21, 2021
  • 1 reply
  • 0 views

I am trying to complete our tax return and have a son still in college.  I can enter in amounts for books and other expenses, however the 1098-T entry shows $0 and does not have a box to enter/change.  I have attempted to search, jump to, etc. but I get the same results.  When I click the text hyperlink next to the $0 (Tuition and Enrollment Fees) the help text states that I have entered the amount earlier.  I have not, which is why it is $0.  How can I correct this?  Is this a bug?

    1 reply

    Hal_Al
    Employee
    February 21, 2021

    It is a bug.

     

    Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary".  Click edit next to the student's name. That should take you to a screen “Here’s your Education Summary”. Click edit next to the section you want to change; tuition, in your case (click edit next to the school name).

    February 27, 2021

    will not allow me to enter tuition amount from 1098-T. I tried to go back and change student, starting over, but it will not allow me to edit, delete or add a student now. How do I get the value in? 

    March 1, 2021

    Please follow the instructions here to delete the 1098, then readd it within Turbo Tax. 

     

    If you need additional assistance, please click here to contact customer support. 

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