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March 24, 2020
Question

How do I exit out of review of student loan interest paid? I accidentally hit the button saying I paid student loan interest and now it wont let me clear it out and move.

  • March 24, 2020
  • 1 reply
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1 reply

GiseleD
March 24, 2020

 

You may want to log out, clear your cookies and cache, and then log back in to see if that helps. 

 

Here's how:

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

 

 

 

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