Skip to main content
February 18, 2022
Question

I do not get the lifetime learning credit so Why do I need to upgrade?

  • February 18, 2022
  • 1 reply
  • 0 views
No text available

1 reply

February 18, 2022

If you upgraded to enter your education information, but it didn't give you any benefit, you can downgrade to the version you used before, but you will have to review your tax information afterward. 

 

If you think your return may qualify for Free, follow these directions:

  1. Click on Tax Tools near the bottom of the left side menu.
  2. All the way at the bottom, select Return to Free.
  3. The next screen explains the program will keep most of your information, but you may need to re-enter some of it. 
  4. Once you confirm that is what you want to do, you will be taken back to the beginning of the return and you will need to review and possibly re-enter some of your information.

There may be another reason why you had to upgrade. Click here to see what you can file in each version.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"