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December 8, 2019
Question

Im trying to download 2017 tax return so I can apply for financial aid for school everytime I click on it, its telling me I need to register account. help is not helping?

  • December 8, 2019
  • 1 reply
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1 reply

DoninGA
Employee
December 8, 2019

Some users have experienced failure of the registration process when trying to access prior year tax returns.

 

Contact TurboTax support for assistance with this problem.

 

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax