Skip to main content
April 11, 2025
Question

is there a tech issue adding or editing a form 1098, all other forms can be loaded successfully on my end except for the 1098, and I tried removed and add, did not work.

  • April 11, 2025
  • 1 reply
  • 0 views
No text available

    1 reply

    April 11, 2025

    Try closing TurboTax, and then clear your cache and cookies.

     

    A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

     

    Here are the official instructions for the most popular browsers:

    Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

     

    TurboTax FAQ: How to clear your cache 

    TurboTax FAQ: How do I delete cookies?

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"