Lost regarding the education credit

Are you entering Form 1098-T and does that have the proper address for the school? 

It sounds like the program is saying that the street address for the school entered from the 1098-T has a zip code that does not match the state of that address.

I suggest you go back to the 1098-T screen and make sure the address is entered properly. 

If it is, make sure the address on the 1098-T is correct and there was no typo made by the school. 

Q. My daughter does school online for an out of state university. Id that eligible for the tuition credit?

A. o be eligible for the tuition credits, the course must be taken at "an eligible institution". The school should be able to tell you if it is an eligible educational institution. In general, an eligible educational institution is an accredited college, university, vocational school, or other postsecondary educational institution, including accredited, public, nonprofit, and proprietary (privately-owned, profit-making) postsecondary institutions. Additionally, in order to be an eligible educational institution, the school must be eligible to participate in a student aid program administered by the Department of Education. If they issue a 1098-T they are probably an eligible institution.

Schools that only offer online courses usually do not qualify.  Online classes taken at schools that also have  classroom instruction usually do count.

Enter your school at the link below, to see if it's on the dept. of education list.

https://www.savingforcollege.com/eligible-institutions