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March 22, 2020
Question

Return rejected for form 8863

  • March 22, 2020
  • 1 reply
  • 0 views

my taxes have been rejected saying I need to review information related to form 8863.  I dont see where the requested info is missing.  I have gone over each area they are asking for such as student name, ss#, school address and if both boxes are check for current year 1098-T and prior year.  I see no reason why these are getting rejected.  We as the parents are claiming our 19 year old as a dependent and claiming her school expenses.  The other child is 17 and we are claiming her college expenses too.  

    1 reply

    March 22, 2020

    Try to delete the 1098-T information and enter it again.

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    Monica CAuthor
    March 23, 2020

    I have done that. I have deleted my kids and still it gets rejected.  There is no 1098-t for the second school.  

    ColeenD3
    March 23, 2020

    If you have done all you can and still can't get the e-file process to work, you can just mail it. If you are not ready to do that yet, you can clear the entire return and start from scratch.

     

    1. If you haven't already done so, sign in at TurboTax.com
    2. On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
    3. Answer Yes in the pop-up to confirm.
    4. After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.