Scholarship or Grants question in Turbo Tax program

Program software has the following question selected both radio buttons.  How can I fix my answer from both to YES?    

Did NAME Receive a Scholarship or Grant in 2019?

Let us know if Name got a scholarship, grant or any of these other types of aid:

Fellowship

Employer-provided assistance

Veterans' education benefits

Other tax -free assistance

I have a 1098-T that I'm able to claim and have been able to claim the American Opportunity Credit for the last 4 years and now the program is showing I don't qualify for it.  Is it due to this cliché in this question?  Or is there a max number of years this credit can be claimed.