Skip to main content
June 1, 2019
Solved

The deductions and credits page for my 1098-E won't let me continue. The lender name box is highlighted pink even though I have my institution listed.

  • June 1, 2019
  • 1 reply
  • 0 views
It has a red message underneath the box: "Up to 24 characters allowed"
Best answer by tmunoz

Try Shortening the name from the end, to under 24 characters.  Also, if you imported the entry originally, try deleting it and select to Enter it Myself.  If there was something on the import triggering the error message, that will work around the problem.

 


1 reply

tmunozAnswer
June 1, 2019

Try Shortening the name from the end, to under 24 characters.  Also, if you imported the entry originally, try deleting it and select to Enter it Myself.  If there was something on the import triggering the error message, that will work around the problem.