The education page says I do not qualify for the Lifetime Learning Credit but when i try to file my free return, it says i have to upgrade because I DO qualify. Help?

To verify, you went through the education interview and it states you so not qualify? Can you be claimed as a dependent? Then you won't qualify for the education credits.

For 2021, the amount of your lifetime learning credit (LLC) is gradually reduced (phased out) if your MAGI is between $80,000 and $90,000 ($160,000 and $180,000 if you file a joint return). You can't claim the credit if your MAGI is $90,000 or more ($180,000 or more if you file a joint return). 

To be eligible for LLC, the student must:

• Be enrolled or taking courses at an eligible educational institution.
• Be taking higher education course or courses to get a degree or other recognized education credential or to get or improve job skills.
• Be enrolled for at least one academic period* beginning in the tax year.

Please see IRS app Am I Eligible to Claim an Education Credit?  and What education tax credits are available? for additional information.

Please be aware, that the LLC is nonrefundable and only will benefit you if you have enough tax on line 18 of Form 1040.

To preview Form 1040:

1. Click on "Tax Tools" in the left menu
2. Click "Tools"
3. Click "View Tax Summary" in the Tool Center window
4. Click on "Preview my 1040" on the left