Forget about trying to snap a photo of a 1098E or "uploading" it--- the way to enter it is by keying it by hand.
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I've tried that as well. Doesn't even give me a screen to type it in manually. If I hit the link to type it in, it takes me back to the needs review screen and just starts over.
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**