Turbo Tax is saying my dependent student is not eligible for American Achievement or Lifetime Learning Credit.

The reason being that she is not enrolled in a degree granting program.  I can't see where I ever entered information to indicate that she is or is not enrolled in a degree granting program, and everything I've input on the questionnaire indicates this, so why would it be saying this?  Also, it is saying that her scholarship money must be counted as income because it is greater then her qualified tuition and related expenses.   Her scholarship money is in fact less, as entered from Form 1098-T.   The software has now calculated to use the tuition expense deduction and I'm wondering if that has bearing on being able to correct the problem, along with it seemingly having incorrect conclusions about her status as a student, and qualified tuition expenses vs scholarship money received.