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April 14, 2025
Question

turbo tax said I didn't use it, but I did for 2022 & 2023

  • April 14, 2025
  • 2 replies
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I have my IRS transcripts. I only use TurboTax, how can I find them?

2 replies

VolvoGirl
Employee
April 14, 2025

Turbo Tax and the IRS only keeps the last 7 years. If they still have it……..
How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2024 for the side menu to open up. Just continue a little ways into 2024. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.  

VolvoGirl
Employee
April 14, 2025

If you used the Online version.   How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/