TurboTax Advantage -- Discontinued or NOT?

Forum|Forum|4 years ago
May 10, 2021
1 reply
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I read that effective November of 2020, the TurboTax Advantage program was being discontinued. IF that is indeed the case, can someone explain to my why, immediately following the submission of my federal and state returns, I get a solicitation message to sign up for TurboTax Advantage? Doesn't make sense. Please explain. Thanks.

xmasbaby0

Employee

Sounds like you read some incorrect information somewhere. They have not discontinued the Advantage program.

https://ttlc.intuit.com/questions/1901492-what-s-the-advantage-of-turbotax-advantage

https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/00/25548

https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-advantage-order/01/25985

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

JDEKWeeksAuthor

Thanks for the response xmasbaby0. The "incorrect" information you referred to is actually posted on the community site (

https://turbotax.community.intuit.ca/community/tax-topics/help/information-for-turbotax-advantage-customers/00/1743925

) and says

Effective November 26, 2020, TurboTax will be bringing the TurboTax Advantage program to an end.

If you have been a TurboTax Advantage customer in the past, we understand that this decision may come with many questions. While you can still get the same great TurboTax product and service you are used to after this date, you will now need to download software directly or take advantage of our TurboTax Online service to do so. We've compiled a detailed list below of how this may impact your tax experience, both this year and beyond.

...and in my reply here to you I JUST figured out the issue. I was looking at the Turbotax CANADA site!! Who knew there was such a thing?? At any rate, thanks for the clarification!....