To enter your Form 1098-T information (even when TurboTax thinks it has already been entered and is showing $0), go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps: Click Edit next to the student name. On the screen titled “Here’s your Education Summary”, click Edit beside Tuition. Enter the information from your Form 1098-T. To go directly to the Education section of your return, use these steps: On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner) This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find) The search results will give you an option to “Jump to education” Click on the blue “Jump to education” link

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awhalen

Solved

Turbotax won't let me enter my 1098-t for my daughter (dependent)

Forum|Forum|6 years ago
June 6, 2019
9 replies
0 views

No text available

TurboTax Premier Online

Best answer by AnnetteB6

To enter your Form 1098-T information (even when TurboTax thinks it has already been entered and is showing $0), go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps:

Click Edit next to the student name.
On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
Enter the information from your Form 1098-T.

To go directly to the Education section of your return, use these steps:

On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
The search results will give you an option to “Jump to education”
Click on the blue “Jump to education” link

AmyW

If you want to learn more about the 1098-T and how to enter it, see the article below:

https://ttlc.intuit.com/replies/4194409

stevedhoward

It's ironic that this article doesn't answer the actual question in the title. I am sitting here looking at a page on your site that has $0 for tuition with no explanation, and no ability to change it. I *know* I can deduct it. Generally, I use TurboTax for ease of filing and not advice. Your "help" is driving me to another solution for the first time in 12 years.

rg45

were you able to find a solution? the same thing is happening to me - tuition is listed as $0 but it's not letting me adjust it

Carl11_2

Employee

***THE*** most common reason for this is because *you* told the TurboTax program that the student did *NOT* live with you for "the whole year". Read the small print on the screen that asks how many months the student lived in your household, then select "the whole year".

The SECOND most common reason is because you answered the support question wrong. That question gets answer wrong, because the reader may have read the question, but did not "correctly" comprehend it. The question is asking if the ***STUDENT*** provided more than half of *THEIR OWN* support. You have to answer that question NO. Many people incorrectly comprehend that question as asking if the parent provided more than half of the student's support, and then incorrectly answer that question YES.

So if you made either one of the above two possible mistakes, you basically told the program that *you* do not qualify to claim *any* education credits or deductions for your dependent student.

caspie65

In reply to Carl’s comment above... Your answer is wrong on all accounts. I had *all* that info correct and it *still* showed $0 for tuition with no way to change it. I had to manually enter the information under Forms.

AnnetteB6Answer

Click Edit next to the student name.
On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
Enter the information from your Form 1098-T.

To go directly to the Education section of your return, use these steps:

On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
The search results will give you an option to “Jump to education”
Click on the blue “Jump to education” link

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

caspie65

The previous answers are wrong. You need to go to Forms, locate 1098T from left hand column, and manually enter the info there. Once you do that, you can proceed and it will show the correct tuition amount.

survey852

This worked for me! Enter the data in the Forms section. Thanks Caspie65.

A_kami91

I'm having the same issue. Apparently TurboTax employees don't know that a lot of people are having the same problem. They are just repeating themselves how to add the 1098T. There is a BUG in the software.

I've been using TurboTax for eight years, and this is the first I encountered a problem.

Dtb49

I had the same issue. To solve this, go to Tax Tools -> Tools -> Delete Form. Locate the 1098T in question and delete it. Once you do that go back to education expenses and it should prompt you to fill out the 1098T. It seems that this must be some bug if you filed a 1098T in years previously.

coochie2020

I did all that and it still NOT taking the information!

rswierc

I had this problem last year. There is a glitch in the software. You have to call them and they can help you get it in. Good luck!

Try wly

So what do you do if you didnt realize that you didnt get the tax credit for the 1098t form after you already filed cause it didnt open up the option to place the payment?..we kept trying to find a way to enter box #1 but couldnt find it so we figured it wasnt an option..

bwergeles

If you already filed your tax return, you will need to wait until your return is either accepted or rejected by the IRS to determine how to include your Form 1098-T.

If your return is accepted, you will need to file an amended return to add your Form 1098-T. You will be able to amend your return starting 02/12/2020. Once this option is available, please follow these steps:

Log into TurboTax and click on "Tax Home"
Scroll down to Your tax return & documents (you may need to select Show)
Select 2019 and then Amend (change) return.
Select Amend using TurboTax Online

If your return is rejected, you will need to fix the e-file error and then you will be able to add the Form 1098-T to your return before re-filing your return.

As AnnetteB6 stated in the above message, please follow these steps to enter your Form 1098-T information. Go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps:

Click Edit next to the student name.
On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
Enter the information from your Form 1098-T.

@Try wly

Try wly

Thanks alot BarbaraW22...

rswierc

I answered both of these questions correctly and still when I click on Add a Student, no option to select a student appears on the screen. I tried entering my son’s 1098-T information in hopes that I could edit the student name later, but that option was also not made available. Very frustrating! There is a glitch in the Turbo Tax software. Please fix, Turbo Tax. I’m sure many others are having this same problem.

caspie65

@rswierc these “Experts” replying haven’t encountered this issue and are most likely reading off a script. They keep saying to add a student but that’s the problem - TT won’t let you. The only way to fix this is to go to the actual forms and manually enter the information on the 1098T. When you return to the interview the info will pop up.

rswierc

I spoke with a very competent individual at Turbo Tax today. He took the time to not only understand the problem, but to figure out how to bypass the glitch in the software creating the problem. I posted the fix below.

rswierc

There is a glitch in the software. To bypass it, delete your own 1098-T and add your dependent’s first. Then it will allow you to select yourself second and add your own 1098-T.

maria2221

HOW ADD DEPENDENTS FORM 1098T
1-add a student
2-''did you get a 1098t for the year ?''-- select no--
3-''ok lets see if you qualify for an exception''-select- i qualify for an exception-
continue
- WHO IS THIS 1098T FORM
- SELECT NAME

mglauner

@maria2221 Did you say NO to 1098-T because you did not receive one?

If you indicate 'you qualify for an exception' on the next screen, just enter the school name, address, etc. even though the screen says 'type in the info from 1098-T'.

Click this link for more info on Entering Education Expenses Without a 1098-T.