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A
andersonaiyona
January 15, 2020
Question

Why am I unable to type in an amount next to tuition and enrollment fees? I can't type any amount next to it. I can fill in the other areas though.

  • January 15, 2020
  • 1 reply
  • 0 views
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1 reply

M
MichelleLO
January 19, 2020

You may need to clear your browser's cache and delete the cookies stored on your computer, as sometimes this can keep TurboTax from functioning properly. Please see the following TurboTax FAQ's to assist with this:

 

Delete cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

Clear cache: https:// ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135 

 

If this doesn't resolve your issue, please reach out to Customer Support via the Contact Us link below:

 

https://support.turbotax.intuit.com/contact/

 

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