It could be due to many reasons. Without seeing your tax return, it is hard to say. It could be you did not withhold enough taxes with your employer or you might not have answered some of the questions correctly thus miss certain credits and deductions. Would you like to have somebody to look over your return?
I would suggest you consider our new product / features TurboTaxLive to file your 2019 taxes. This way you could have one of our tax professionals to review your tax forms.