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April 15, 2021
Question

Why is TT saying I am ineligible to e-File if I have less than $5 contribution to a student loan, when I don't have any student loans?

  • April 15, 2021
  • 1 reply
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1 reply

KrisD15
April 15, 2021

Please look over your W-2 box 12 and 14 to make sure they were entered correctly. 

If the W-2 was uploaded, please delete it and type it in by hand. 

 

If you entered a 1098 or 1099 please make sure you didn't enter it as a 1098-E. 

 

Look for a 1098-E in your tax forms. 

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