Why won't the IRS take my return after fixing the 1098-T/8863 error?

Forum|Forum|3 years ago
May 3, 2022
1 reply
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I keep on getting rejection after rejection alert from TurboTax but I'm literally doing the very thing I was told in the instructions. Other people in past threads have said to delete the cache and cookies and re-enter the 1098-T info which I did verbatim original time and the two times after that. Every time I go in and do it, TurboTax gives me a green checkmark and acts like I've actually made headway. Today it wasn't even an hour between "All set!" and "Your return was rejected again."

I called to make sure I wasn't claimed by anyone else and my mother and the tax lady she has both confirmed that the answer was no, meaning "This return has been rejected by the IRS because there is a student listed on Form 8863, line 21 whose SSN has been listed on another Form 8863 for this tax year." is false. I am the student, I've only ever gotten one 1098-T per year and am not on anyone else's. I've paid $89 to have Intuit do my taxes and I'm extremely frustrated that my money still isn't on the way after all this. Someone please give me actual useful advice.

TurboTax Premier Online

macuser_22

Employee

You haven't told us the reject message and reject code so we could help you.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

ClassifiedRainAuthor

But I did? The quoted portion is the error I keep getting. “This return has been rejected by the IRS because there's a student listed on Form 8863, line 21, whose Social Security Number (SSN) has been listed on another Form 8863 for this tax year.” This is above in the original I believe.