Worked in Wisconsin (non-resident) and is a resident in Illinois

My daughter in college worked in Wisconsin and is a resident of Illinois so she is a non-resident of Wisconsin. On her 2024 W-2 from her Wisconsin employer, Box 15 says IL and Box 16 (state wages) were $5,587 and Box 17 (state income tax) was $276. According to TurboTax she does not get any refund from the state of Illinois or Wisconsin. Would that be correct? 

Also, do we file both Illinois state, even though she didn't work in Illinois last year, and Wisconsin state (the 1NPR form) or just one of the states? Her federal is done, but not submitted because we didn't know which state to file. 

Any help would be appreciated! Kate