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March 17, 2025
Solved

Capital Gains/Losses Delayed to "Late March"

  • March 17, 2025
  • 3 replies
  • 0 views

Two weeks ago I was charged $90 dollars BEFORE getting the pop up that the CRA was not ready to accept returns with capital gains/losses and that it would be delayed until "Late March" 


Turbo Tax does not warn of this issue prior to charging you and other software like Wealthsimple are accepting returns with capital loss/gains as of a couple days ago. 

 

Turbo Tax has been replying with different answers ranging from "no resolution date at this time" to "mid-march" to "late march" 

 

When will this actually be resolved for consumers? You can't charge customers and expect them to wait in limbo with no answers. 

    Best answer by TurboTaxBrenda

     The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.


    TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

     

     If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? .

     

    Thank you for choosing TurboTax

    3 replies

    TurboTaxSusan
    March 20, 2025

    UPDATE: All forms for 2024 are unlocked.

     

    If you are using TurboTax Desktop, please update your software (Help>Update).

     

    If you are using TurboTax Online, you may need to clear your cache and cookies to see the changes, or you can try using another browser.

     

    March 29, 2025

    TurboTax Susan advised all forms are unlocked. Turbo Tax had an update today that I installed. I attempted to net-filed my friend's tax return and I was locked out by CRA. CRA did not accept the return. What is my next step? Why can Turbo Tax not fix the problem or accurately say when CRA will accept these 2024  capital gains?

    TurboTaxSusan
    March 29, 2025

    @plefebvre12 Can you please provide more information about your problem? What is the exact error message that you are getting? 

     

     

     

    March 23, 2025

    It is past March 20th and matter still not resolved. Is there a new date or anyway to bypass the T3 capital gains issue.

    TurboTaxAniqua
    March 25, 2025

    @plefebvre12 Schedule 3 is updated; there is some reported issue with T3 and we are aware of the issue and our team is working on it. We appreciate your patience.

    Community Manager
    April 12, 2025

     The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.


    TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

     

     If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? .

     

    Thank you for choosing TurboTax