Error - at the time of manufacturing this product the government had not finalsized all of its form.

Forum|Forum|1 year ago
February 18, 2025
4 replies
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This is Turbo tax 2024 Canada Home and Business.

I cant print or file my completed return, due to the error

at the time of manufacturing this product the government had not finalized all of its form….

it will not allow me to print or file anything.

this is the first time I have used a NON CD version and downloaded it using the web site and the key in the box.

I have also restarted the computer and program several times and tried updating the software, but it says its already up to date.

TurboTaxAniqua

You cannot Print or File at this time as the forms are not finalized yet by CRA. Netfile will re-open and ready to accept TY24 and prior years on February 24, 2025.

Thanks for choosing TurboTax.

Lpick

I am having the same issue. It is March 9th, 2025. I have my copy up to date according to the help menu.

Please advice how to correct or if there will be a fix coming soon. I have not had this issue in the past, not happy with my experience with the help forum or how this website is organinzed.

TurboTaxAniqua

@Lpick These forms are still locked by CRA & RQ and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized?

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax.

We appreciate your patience.

Bob2451

I am getting the same message last weekend and now this weekend when trying to submit, what is the hold up? If anyone from Turbotax could give an update that would be great. We all paid good money for your product, if you can provide an ETA so we can all stop wasting our time checking every week that would be great.

Csabalini

This is terrible. I have been using this software for 8 plus years but this the last year. Its impacting my livelihood because its delaying my large refund. I also cant submit my family members taxes so also causing issues with family members and their financial state.

What bothers me the most is that there is no reply from the company on these posts. Nothing. Well this is noted - so time to take it to social media.

Shame on turbo tax for not addressing this or at least replying with some ETA.

DavidsikAuthor

Tried to file again today, have 6 returns waiting to be filed. Error at top of screen says can’t be filed due to technical error try again after March 17th.

I have been using turbo tax for 10 years to do our taxes and file. May need a different solution next year. Very disappointed with having to pay such a high cost when a CD wasnt provided this year and the program had to be downloaded and then not able to to even save my returns due to errors in the software and not able to file still.

aett258

Definitely thinking of moving to another platform next year. I am expecting a large refund this year but have to wait.

I filed 2 other returns with no issues using TurboTax. They were less complicated than mine. My return has capital gains which I believe is causing the issue.

TurboTax, please respond with latest updates. What is the ETA?