Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
S
serenapelly
March 28, 2023
Question

I have moved abroad so I can't Netfile. I have completed my taxes and paid but it still says in progress and balance due. Will it look like this until we mail our return?

  • March 28, 2023
  • 1 reply
  • 0 views
I also didn't receive a payment receipt from Turbo Tax. When I click on 'Continue' in Turbo Tax, it takes me through the final steps and then says completed but the homepage says 'in progress'

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 1, 2023

    If you are mailing in your return, it will always say that it's in progress. TurboTax has no way of knowing that you mailed the return or whether it was received by the CRA. 

     

    FYI: If you are a non-resident, you can Fax your return instead of mailing it. This page has a list of addresses and fax numbers: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-return.html

     

    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsCookie settingsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification