Unable to submit 2024 tax return

Forum|Forum|1 year ago
March 6, 2025
7 replies
0 views

Please help, i keep getting this message

"You can't proceed further because one or more of your tax forms is currently unavailable. Please check back later."

This is very frustrating- I have been trying this for over 5 days now without success. More annoying is that there is little or no information about this.

TurboTax Online Standard

Best answer by TurboTaxSusan

UPDATE: All forms for 2024 are unlocked.

If you are using TurboTax Desktop, please update your software. (Help>Update)

If you are using TurboTax Online, you may need to clear your cache and cookies to see the changes, or you can try using another browser.

TurboTaxSusanAnswer

UPDATE: All forms for 2024 are unlocked.

If you are using TurboTax Desktop, please update your software. (Help>Update)

If you are using TurboTax Online, you may need to clear your cache and cookies to see the changes, or you can try using another browser.

carr64

I am using NO forms that are listed as locked and still unable to file. Have closed all listed locked forms even thou all were zero and still getting message regarding forms required are not yet ready. March 8th...this is ridiculous. After 20 plus years..no more turbotax for me. I use home and business.

TurboTaxAniqua

@carr64 Please verify that none of the forms you are using are locked: TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized? Try clearing the unneeded form and then closing unused forms. You can find those options under Edit>Forms in the top menu. we also suggest to make sure that TurboTax is up- to date to the current version before attempt to Netfile.

AlbertaDoc

The warning said early March these forms would be available. Today is Mar 12th and I still can't file some of the returns I've completed. I've been with Turbo Tax from their start, but each year the product and service is getting worse and I'm struggling to justify why I should continue to use Turbo Tax when its turbo charger is not working. This is a frustration and a stress for someone like me who completes and files the returns of many of my friends and family members. These folks depend on getting their refunds back in these financially challenging times and Turbo Tax's tardiness just adds to that stress and is not an acceptable way to treat customers. Risky business decision ...................

AlbertaDoc

Just had another return e-file rejected because of the Schedule 3 Capital Gains is not being accepted yet. The filer is a senior with a T5 for Dividend Income issued and doesn't have any Capital Gains info to report.

CRob5

Have been using TurboTax for years, even before Inuit... this year has been so frustrating, they have taken payment and will not allow me to file.... I have no Capital gains or losses.

I have praised TT for years, this will be my last year and will make sure to share my experience.

leewoo64

It's March 17th 2025 and 1 form I need are still locked. 😞

leewoo64

was a form update this morning but still waiting for Schedule 3 - Capital Gains or Losses

Still not available as of March 17 2025 6am. will keep checking in every morning cause what choice do i have 😩

leewoo64

Good news, there was a form update and 1of my forms has been update as of March 17 6:02am Lump sum Payment. Now just waiting for 1 more.

ChrisLu01

Yesterday I called Turbotax customer service, they put me on waiting for 2 hours, unable to speak to anyone! after 2 hours 20 minutes, i hang up! wasting my time! customer service sucks ! don't bother to call, nobody will care !