What does xm2023 mean when trying to send forms toCRA?

Forum|Forum|2 years ago
February 25, 2024
3 replies
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TurboTaxSusan

Are you using TurboTax CD/Download or TurboTax Online?

nash_68

i am trying to file my mothers tax return and i received a code xm2023

carolamatoAuthor

why do I get xm2023 and record not received by CRA I've tried putting in access code but still the same . Does Turbo tax send to CRA automate VERY FUSTRATED

TurboTaxSusan

If you are using TurboTax CD/Download, please make sure that it's updated. You can also try reinstalling the software using the download from our website. You can download the current version of TurboTax CD/download edition here: Choose the 2023 TurboTax edition you need (for Windows).

If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

TurboTaxBrenda

Community Manager

You can get this error for a few reason- 1- being your postal code not being entered correctly. a comma, hyphen in your address. Also it can be the code you entered found on the NOA- If it is not entered identically - Capital and lower case then it will have an error. Some choose to file without it as its an optional measure.

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