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mcnally1418
April 12, 2022
Question

When I'm trying to submit my order it keeps saying "Whoops! We hit a snag loading your data. Please try again". Any ideas?

  • April 12, 2022
  • 1 reply
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    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 14, 2022

    Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

     

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

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