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January 26, 2021
Question

1099-div "Needs Review" message won't go away after I edit the item

  • January 26, 2021
  • 1 reply
  • 0 views
item has income from US government obligations which if I don't claim THEN the Needs Review goes away

1 reply

Cass0317
January 27, 2021

If you are stuck in a loop, try this:

Try closing out of TurboTax and clear your cache and delete cookies. Then sign back into your TurboTax account. If that does not work, try a different browser.
You may also contact customer care here.
Please be sure to enter the correct product, edition, and a detailed description of your issue.  Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.