Question

2 program bugs found today

Forum|Forum|1 year ago
January 10, 2025
1 reply
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Deluxe version for PC. Clicking on "update" in Step-by-Step" for Social Security on the Income Summary page takes you to a question page about other countries not taxing SSA. Clicking continue takes you back to the income summary page. Cannot get to the entry page for SSA numbers, which I had already entered on Forms.

Second bug - after going through the 1099 entries comes a screen about non-deductible IRA contributions, selecting "no" and clicking the "continue" button is where the program hangs and will not go forward.

Tried to call "support" number but voice simply referred me back to community, and I couldn't speak to anyone or enter info about the bugs.

CatinaT1

Are you still experiencing these issues?

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domerdocAuthor

1/14 10:37am YES, both program bugs still present.

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domerdocAuthor

I hope someone from TurboTax is reviewing these comments. I don't know any other way to report a program bug. It would be nice to get some acknowledgement from someone that a fix was in the works. I've been a TT user for over THIRTY years since it first was known as ChipSoft, and this is the first time I can recall a buggy program this far into the tax season.