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April 4, 2020
Question

2019 premier on mac, won't stop updating, unuseable !

  • April 4, 2020
  • 1 reply
  • 0 views

We finished our taxes with turbotax, but now want to do some what if's for 2020.

The software is stuck updating.  Whenever i try to open a return it wants to update, then after it updates it still wants to update.  Kind of unacceptable ?

Come to think of it, i think i had same problem last year 😞  Perhaps i had to uninstall and reinstall, can't remember.  But Intuit Turbo should have solution posted somewhere for this ?  I'm sure i'm not the only one.

thanks,

Kathy

    1 reply

    April 5, 2020

    Please see the Customer Support phone number below for further assistance:

    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

    If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

     

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