Skip to main content
February 19, 2022
Solved

2021 Home & Business Desktop Issue. Wont allow me to add Personal Income

  • February 19, 2022
  • 2 replies
  • 0 views

Im using the Home & Business Desktop version for my taxes. When I get to the Personal Income and Deductions & Credits it wont allow me to add my W-2 or Property Taxes. When I click on the sections and select "start" it goes to a blank page. Literally nothing is loaded. I have tried updating, restarting computer, Manually updating and nothing!!!! Whats the point in purchasing TurboTax if I litterally cannot get a form. This is some hardcore bug because I can fill out all the other sections!! any other ideas??

 

Thanks

Best answer by VolvoGirl

This known error?  see

Why is the Wages & Income screen blank?

2 replies

VolvoGirl
VolvoGirlAnswer
Employee
February 19, 2022
February 19, 2022

That worked thanks!

DoninGA
Employee
February 19, 2022

Are you running the TurboTax program as an Administrator?  If not try this -

Save your tax return.  Close the TurboTax program.

 

On the TurboTax for 2021 icon, right click.  Click on Run as Administrator

Start the TurboTax program and see if the problem persists.