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April 12, 2025
Question

2023 return won't open on desktop mac

  • April 12, 2025
  • 1 reply
  • 0 views

I've done my returns with TT on my mac for many years. This year I have an new Apple Studio computer running 15.3.1.
After some struggle I was able to open my 2022 return. So that's working now.
Trying with my 2023 return, all it will let me do is transfer my info to a new return, over and over. There is no option to skip this step. It opens a new return with some 2023 info but I haven't found a way to just look at last year's return... which is all I want!
Any thoughts appreciated.
Thanks!

    1 reply

    CatinaT1
    April 17, 2025

    Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service 

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