32 Bit operating system

Forum|Forum|2 years ago
November 27, 2023
3 replies
0 views

Hi Turbo Tax do you offer pc version of Turbo Tax 22/23 in a 32 bit operating system. I don't wish to buy a pc just for a 64 bit system. For what I do on a computer 32 system works fine. I have received the Turbo Tax cd.

Best answer by rjs

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

Anonymous_

Employee

The program is 64-bit and, according to @dmertz, has some 32-bit components.

Regardless, the program is sold in one version only.; 64-bit.

rjsAnswer

Employee

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

JW7478

[profanity removed]

😠

Would have helped if the OS requirement would have been on the "purchase" page.

😠

dotsonmk

I have the same issue. I bought turbotax. No indication on the outside that a 64 bit OS was required. Intuit needs to offer a 32 bit version.

fanfare

Employee

To get your money back you have to include the CD with your refund request.

Maybe you can sell it to a friend.

dotsonmk

I return the 2023 version of turbo tax since a 32 bit version was not available. I think intuit really dropped the ball with the decision to only offer a 32 bit version. I have programs I use all the time I am not willing to replace just to convert to 64 bitOS for one program. H&R offered a 32 bit system so for the first time in over 22 years I will not use TurboTax. When a company makes this type of change you would expect to see in large print on the front of the package a notice of the operating system requirements. You would think the company would have sent out a notice of the change to its existing customers when the decision was made to ditch the 32 bit version.