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April 7, 2024
Question

40 dollar processing fee removal before I pay it

  • April 7, 2024
  • 2 replies
  • 0 views
  • Hi

Nothing changed.

The charge is still there.

Tried going through the file tab.

It does not work.  There is no audit defense purchased.

There are no other add-ons for purchase.
The link above was not helpful.

Any other suggestions?

 

Thank you.

 

    2 replies

    VolvoGirl
    Employee
    April 7, 2024

    Are you using the Online version or the Desktop program?  And what state?  What link doesn't help?

     

    Remove Pay with Refund fee

    https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

    VolvoGirl
    Employee
    April 7, 2024

    Oh I see your other post I gave you the same link.  If that doesn't work call in.


    How to contact Turbo Tax
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

    What is the Turbo Tax phone number
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632