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January 27, 2020
Question

$49.99 unwanted audit charge

  • January 27, 2020
  • 2 replies
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I have turbo tax deluxe and after completing the return and completing the efile page the program wants to charge me for the audit defense even tho I did not select it?  Help?  Ivan

    2 replies

    DoninGA
    Employee
    January 27, 2020

    See this TurboTax support FAQ for removing Max benefits (includes Audit Defense) - https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/01/26691

    Or if you are a California resident, see this TurboTax support FAQ for removing Premium services (includes Audit Defense) - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/01/26266

    IvanMAuthor
    January 27, 2020

    I actually found the answer on a 2018 question.  The trick is to efile your federal tax return first.  Once you have done that the state part will only charge you the 19.99 charge.  The audit defense charge disappears....  thx tho.

    DoninGA
    Employee
    January 27, 2020

    Yep...That works.  Did not know you were using the TurboTax desktop CD/Download editions.

    March 7, 2021

    rt

    March 7, 2021

    Do you have a specific question we can assist you with?

     

    @email address changed

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    March 16, 2021

    Yes! I was charged for two Audit support charges even though I actually submitted ONE return.