Skip to main content
April 8, 2022
Question

A tax expert was assigned to my case. During the initial call, the call dropped. TurboTax helpdesk does not see anyone assigned to my case. I cannot get a new assignment.

  • April 8, 2022
  • 1 reply
  • 0 views
No text available

1 reply

April 8, 2022

When you sign in to TurboTax do you see your Tax Expert's photo in the top menu?

For reference, please see How do I contact my Full Service expert?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"