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April 26, 2024
Question

A TurboTax charge just came out of my bank account but I already paid. Who do I talk to?

  • April 26, 2024
  • 1 reply
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1 reply

VolvoGirl
Employee
April 26, 2024

How did you already pay?  Is it supposed to come out of your refund?  

If the IRS is taking too long to send your refund you still have to pay the fees in time.  After 36 days after your original estimated refund date.

 

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

 

Then when the IRS does send your refund they won't take the fees out again.

 

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102