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April 23, 2024
Question

About turbotax deluxe fare

  • April 23, 2024
  • 1 reply
  • 0 views

I applied for my tax refund with turbotax, but I missed something about the fees. I clicked on that tab because there is a 100 dollar coupon in Deluxe memberships, but now I see that the fee to be deducted is almost 168 dollars, which seems like a lot to me, and the 100 dollar coupon has not been deducted from this price and there is no coupon. I did not receive the feedback. Is this fee normal?

1 reply

DoninGA
Employee
April 23, 2024

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

emrecayrAuthor
April 23, 2024

I am living at forign country i dont have us phone and there is no option like chat an agent

 

DoninGA
Employee
April 23, 2024

@emrecayr wrote:

I am living at forign country i dont have us phone and there is no option like chat an agent

 


Then you should use the websites available for contacting TurboTax support.