Skip to main content
April 14, 2025
Question

Activate TurboTax

  • April 14, 2025
  • 1 reply
  • 0 views

TurboTax purchase for 5 users.  I log in with my intuit account and get the message under Enter Your License Code "This license code is already linked to another account.  Try login with another account"

 

What does that mean?  I am one of three users on this license code.

    1 reply

    Employee
    April 14, 2025

    It does not work that way.   With the desktop download, the license key is linked to the ONE online account of the person who purchased the download.  You cannot just give out the license code to other people to use with accounts in other names.   You are allowed to use the download on up to five computers that YOU own.  Or you can allow other family members to use your computer(s) to prepare their returns.   But any returns that are prepared using your license code are linked to your account.  No one else can see your tax return.   Your tax return is not stored online.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**