Activation Problem for 2024

Same issue here. Purchases the license from Amazon for Business and also premier. Get stuck on activation screen with blank screen and then comes back saying "You're not connected to the internet".

First time it asked me to login to my intuit account, but subsequently it started the issue. Cleared cache and rebooted, but no luck.

Looks like issue with intuit

Same problem, get to activation screen, remains blank for a while then popup says I have no internet connection. Have rebooted, reinstalled, turned off firewall, run as administrator, all fails and won't let me get past the activation screen, have used turbotax for 15 years, never a problem with CDs, even on this current 4 year old Windows 10 PC, only this years, first time forced to download and register. ANY Help appreciated???

Thanks RM999, did what you suggested. Clicked on link, entered Product Key received from Amazon, I just stayed logged on to TT, don't think that may have been necessary, but downloaded code and installed and started TT OK.  Found last years return, everything seems normal.

I have been working on this now for 2 days and seriously thinking about cancelling my Turbo Tax subscription. I uninstalled and re-installed and the updater worked ONCE. Then on subsequent entries it fails. I have tried running it as administrator, opening my firewall, rebooting my router and there seems to be no solution available. On top of that, I cannot find anyway to actually speak to a person at intuit.

I too had this problem, and the next day I was able to activate using the icon installed on my computer.  I can only guess as to why - there was a statement when I initially activated about an up to a four hour wait, so it may be an internal hold period at Intuit, but no statement on the activation failure screen - only that I was not connected to the internet, or there was a problem with a firewall.  I worked with my virus protection group, and they determined that it wasn't them (this was quite the headache, by the way, it gives me pause to use turbotax again to be honest).  Thus, a delay at Intuit, I am guessing.  Anyway, try again the next day is my advice.  

I had the blank activation window problem as well.  I uninstalled the software, then used Microsoft Edge rather than Chrome to download from InstallTurboTax.com.  Activation worked fine.

I have a different problem but similar. Have my receipt and activation codes from purchasing directly from Intuit. When I log into my account all prior year purchases show but 2024 is no where to be found. I enter the License codes in drop down and get an error and can't go further. Any suggestions?

Thanks

Finally got it to work after 3 days of trying. Had to manually enter the activation code. What they show is last 4 digits and the rest ####. Copy from website or manually enter the full code!!!

1-31-2025

I have had the same problem for 3 days.  So frustrating!  I've uninstalled the program many times and reinstalled on two different browsers.   Contacted support and spent 2.5 hours on the phone and this issue still not resolved.  My computer is updated and I'm not sure what to do at this point.  I believe it's an issue with Turbotax.  I've used the CD for the last 15 years without any problem.  This is the first time I've tried the download as they no longer have CDs.

I have the exact same problem.  Home and Business as well.  TurboTax 2023 will update but not 2024 so I am thinking this must be app problem.  I deleted TT 2024 and reinstalled after disabling windows security and still will not open or update.  Sick of issues with TT!