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R
robert buckner
November 29, 2023
Question

Activation Screen

  • November 29, 2023
  • 1 reply
  • 0 views

Purchased the 2023 Home and Business product and downloaded all the files.  However, the prompt for the activation screen will not perform the function to allow me to begin 2023 tax file.   My email address is [email address removed] Thank you. 

    1 reply

    SteamTrain
    SteamTrain
    Employee
    November 29, 2023

    Depends on exactly what point you are getting hung up at

    Possibles...if on a Windows computer:

     

    1)  when you first start TTX, rt-click on the TTX icon and select "Run As Administrator"

    OR

    2)  Change your screen resolution (temporarily) to a lower setting and try again.

    .....OR

    3)  Contact Customer Support:

    What is the TurboTax phone number? (intuit.com)

     

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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